Privacy overview

Depending on how a workspace is set up, CleanConfirm may collect team member names, email addresses, optional phone numbers, workspace settings, assigned shifts, job, client, and location notes, confirmation status, reminder records, cover requests, billing or subscription status, and support or contact messages.

We ask teams to enter only the information they need to coordinate cleaning work.

Workspace owners and admins add team members, assign roles, create or import shifts, and manage account notes. Team members may see the shift and workspace information needed for their role.

Workspace data is used to keep the right people connected to the right cleaning work.

CleanConfirm uses workspace data to provide scheduling confirmation, reminders, cover visibility, team coordination, account administration, billing status, support, and product improvement.

We do not use workspace data to make employment, payroll, or client-service decisions for you.

CleanConfirm may use email addresses to send invitations, shift reminders, confirmation requests, cover updates, billing notices, and service messages.

Owners and admins should keep team email addresses accurate and remove members who no longer need access.

CleanConfirm may store plan, trial, subscription, and billing-status information needed to operate the product.

Payment details are handled by payment providers. CleanConfirm is not designed to store full card numbers or full payment credentials.

CleanConfirm may use cookies or similar tools for sign-in sessions, language preferences, security, analytics, and product improvement.

Analytics help us understand which pages and product flows need improvement. We avoid using analytics as a replacement for direct customer support.

CleanConfirm may share data with service providers that help operate the product, such as hosting, authentication, email delivery, analytics, payment processing, and support tools.

We may also share information when needed to comply with law, protect the service, prevent abuse, or respond to a valid support request. We do not sell cleaning team workspace data.

CleanConfirm keeps workspace records for as long as they are needed to provide the service, support the account, keep operational history, or meet business and legal needs.

Closed or archived workspaces may remain in a read-only state for recordkeeping. Contact us if you need help reviewing deletion or access options.

Owners and admins can update many team, workspace, and shift details inside the product. They can also remove team members who no longer need access.

For privacy questions, access requests, or deletion questions, contact CleanConfirm support.

For privacy questions or requests about your workspace data, email CleanConfirm support.