These terms explain the practical rules for using CleanConfirm. They are written for cleaning teams that use the product to confirm shifts, send reminders, coordinate cover, and keep team work visible after a schedule is created.
CleanConfirm helps with shift confirmation, reminders, cover visibility, and team coordination. It is meant to sit on top of your existing scheduling process, not replace every part of your business operations.
You agree to use the product only for lawful business purposes and in a way that respects your team, clients, and the service.
The person who creates or manages a workspace is responsible for keeping workspace information accurate and for deciding who should have access.
You are responsible for schedules, employment decisions, payroll, labor compliance, client commitments, and the accuracy of member and shift data entered into CleanConfirm.
Workspace roles affect what a member can view or manage. Owners and admins should only invite people who need access and should remove members who no longer work with the team.
If you invite a team member, you are responsible for making sure you have the right to share the information needed for their participation.
CleanConfirm stores and displays shift dates, times, assigned staff, client or location notes, confirmation status, reminders, cover requests, and related operational history.
You are responsible for reviewing this information before relying on it for staffing, client communication, payroll, or service commitments.
CleanConfirm may send invitations, reminders, confirmation requests, cover updates, billing notices, and other service messages by email.
Delivery can depend on third-party providers, recipient inboxes, and the accuracy of contact information. Keep contact details current and use business judgment when a message is urgent.
CleanConfirm plans, trial access, usage limits, subscription status, and billing controls are shown in the product or checkout flow. We do not add new pricing rules in these terms.
Paid billing and payment details are handled through payment providers. Your access may change if a trial ends, a subscription is cancelled, or billing cannot be completed according to the current product rules.
Do not use CleanConfirm to send spam, upload unlawful or harmful content, interfere with the service, attempt to access data you are not allowed to see, or misuse another person's account.
Do not add sensitive information that is not needed for cleaning-team coordination.
We work to keep CleanConfirm reliable, but the service may be unavailable from time to time because of maintenance, provider issues, outages, or product changes.
We may update, improve, limit, or discontinue parts of the service as the product changes.
CleanConfirm does not replace legal, HR, payroll, tax, insurance, employment, or labor-compliance advice.
You are responsible for following the rules that apply to your business, your workers, your customers, and the locations where you operate.
CleanConfirm is a coordination tool. It helps make shift status and cover needs more visible, but it cannot guarantee that a team member will attend a shift, that a client commitment will be met, or that every message will be delivered.
Use the product alongside your own review, follow-up, and business processes.
We may update these terms as CleanConfirm changes. When updates are material, we will make reasonable efforts to make the new terms available through the site or product.
Continued use of CleanConfirm after updates means you accept the updated terms.
For questions about these terms or how CleanConfirm applies to your workspace, email CleanConfirm support.